The People of CADVision Internet

Technical Support

At least 20 staff members handled corporate and consumer customer services calls. It was a demanding role with 50 calls a day not being unusual.

Customer Service

CADVision consisted of 80 odd people. They were the ones who really made the company a success. It their belief in the potential of the Internet, how it would apply to everyone., and the tireless efforts to get everyone online that proved so critical to our success.


Technical support had to be one of the more difficult roles. The patience required to get every type of computer, operating system, and browser working was exceptional.


CADVision ran huge network on a relatively small operating budget. From running servers, to checking modem pools, to diagnosing slow ADSL lines, the people in the back made the infrastructure run. It meant being on call almost 24x7.